FAQ - Jack Frost Donuts

Do you deliver?

Our delivery services are currently on hold.

Do you ship?

Sorry to say, but no, we do not ship.

Do you have gluten free or vegan donuts?

No, I am sorry, but we do not offer gluten free or vegan options..

Do you have a menu?

We do have daily staples that you can find on our website by clicking the daily tab under the donuts page. All other donuts vary from day to day.

How do I place a pre-order?

Please call our shop directly at 216-351-3638. Our friendly staff will take your order!

How do I place a custom order?

Please email Customorders@jackfrostdonutsusa.com. All custom orders require a 48-hour notice.

Do you offer curbside pickup?

Yes! Please call the shop directly to place your pre-order & process your payment. We will ask for your pick up time & make/model/color of your vehicle. Same day curbside pickup is also available but does require a 2-hour notice for a selection of what is available on our shelves at that time.

Do you have gift cards & branded merchandise?

Yes & Yes! Please visit our shop to purchase!

Do you cater?

Yes, all the time AND we make it easy for you! Get started by emailing customorders@jackfrostdonutsusa.com.