FAQ

Our delivery services are currently on hold.

Sorry to say, but no, we do not ship.

No, I am sorry, but we do not offer gluten free or vegan options..

We do have daily staples that you can find on our website by clicking the daily tab under the donuts page. All other donuts vary from day to day.

Please call our shop directly at 216-351-3638. Our friendly staff will take your order!

Please email Customorders@jackfrostdonutsusa.com.  All custom orders require a 48-hour notice.

Yes! Please call the shop directly to place your pre-order & process your payment. We will ask for your pick up time & make/model/color of your vehicle. Same day curbside pickup is also available but does require a 2-hour notice for a selection of what is available on our shelves at that time.

Yes & Yes! Please visit our shop to purchase!

Yes, all the time AND we make it easy for you! Get started by emailing customorders@jackfrostdonutsusa.com.